The Department of Unemployment Assistance (DUA) administers the Unemployment Insurance (UI) program, providing temporary assistance to unemployed Massachusetts workers. For additional information, please visit the DUA website below.
Career Center walk-in customers may use our dedicated UI Online computer stations on a first-come, first-serve basis. Basic computer skills are needed when using the Online system.
A career center Navigator is available to provide navigation assistance with self-service UI Online as follows:
Unemployment Insurance Navigation Walk-In Services
Mon., Tues., and Thurs. 8:00 AM – 12:00 PM.